FAQ

"Is it safe to purchase here?"

Of course!

We only accept PayPal, cause it's safe for clients and us.
If the parcel is lost or have any problem, we can use PayPal to solve the problem.

Just add the toy to your cart as soon as possible, most of our toy is only one.

"How to pay the payment?"

First, you must have a PayPal account.
You can use credit card to pay the payment through PayPal.

Don't worry, you can pay your local currency.

"OMG, it's out of stock, when will it restock?"

Cause most of our toy is only one, it's very easy out of stock.
If we find it, we'll list it on my online store.

You can enter your email at toys page to get the re-stock mail.

"How many days of shipping?"

We're located in Taiwan, Asia.

All items are shipped from "Chunghwa Post"(our local post office) within 3-7 work days after payment received.
We ship international parcel twice a week.

If you choose "Standard International Mail", it usually takes 7-21 days to arrive after we shipped it.
If you choose "Express International Mail", it usually takes 3-7 days to arrive after we shipped it.

"Do you ship to my country?"

We ship most of the country all over the world.

If you can check out and finish the payment, the parcel will be delivered, don't worry about it.
If you can't check out or have any problem, please contact us to solve the problem.
Thank you.

"What is the condition "New" or "Used" means?"

"New" means the toy never showed in the window or be played.
Sometimes when we find toys, we'll open it to check, but just for check the condition of it.

"Used" means the toy has been showed in the window or be played.
Sometimes it's in good condition, sometimes not.

Please see the photo and description to check the condition.

"Could you mark as gift and declare a lower price on the package?"

We always declare toys lower than 50.00 USD and mark as a gift to help our client to save the customs fee.
If you want to declare lower than 50.00 USD, please note it when you check out.

"Why my order canceled?"

Most of our toy is only one, it's very easy to sold out.
Sometimes we can't modify the number of toy in time.
So we cancel the order, sorry.

Apologize for that, we usually send our client 5% discount code of the order to our client.
You can use it for next order in 7 days.