Refund policy
Returns
We do not accept returns for personal reasons.
Exceptions include:
- Damaged items (excluding packaging/boxes)
- Missing parts or figures
If you encounter any issues with your order upon arrival, please feel free to contact us at:
We will do our best to resolve the issue promptly.
Refunds (if applicable)
Once we receive and inspect your returned item, we’ll send you an email to confirm receipt. We’ll also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a few business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at:
Exchanges (if applicable)
We only offer replacements for items that are defective or damaged.
If you need to exchange an item for the same one, please contact us at:
If you need to exchange an item for the same one, please contact us at: